Hi everyone, we hope everything is good with you and thank you as always for your support and custom.
We wanted to let you know about a few changes to our shipping prices and policies.
We've been trading for just over a year and a half now, and we've always been making a bit of a loss on the postage costs.
We've tried to keep these fixed for as long as possible, but with lots of other things going up in price, we regrettably can't sustain it. For example, it costs us about £3.50 to post one packet of tea including the packaging, but we've only been charging £2.50.
From March the 5th 2017, we will need to change the postage prices to more closely match the prices we are charged by the Post Office - and for the cost of the jiffy bags, boxes and stickers etc.
It's not all bad news, though, as for ordering more packs, our new pricing structure actually presents a saving :) We also hope to announce some exciting changes at the same time that will allow us to return some extra value to you. Stay tuned for more updates on that nearer the time!
December 2022 Update:
All shipping costs are now calculated at checkout and subject to change. It's a very tough climate at the moment. We're still making a loss on our UK postage but Europe and the 'Rest of World' is so expensive we've had to increase our prices here so we're not making a loss.
As ever, if you have any questions or comments please do contact us.