Hi everyone, we hope everything is good with you and thank you as always for your support and custom.
We wanted to let you know about a few changes to our shipping prices and policies.
We've been trading for just over a year and a half now, and we've always been making a bit of a loss on the postage costs.
We've tried to keep these fixed for as long as possible, but with lots of other things going up in price, we regrettably can't sustain it. For example, it costs us about £3.50 to post one packet of tea including the packaging, but we've only been charging £2.50.
From March the 5th 2017, we will need to change the postage prices to more closely match the prices we are charged by the Post Office - and for the cost of the jiffy bags, boxes and stickers etc.
It's not all bad news, though, as for ordering more packs, our new pricing structure actually presents a saving :) We also hope to announce some exciting changes at the same time that will allow us to return some extra value to you. Stay tuned for more updates on that nearer the time!
Our new postage costs are listed in the table below.
Please note these are the maximum prices you will pay. For smaller value packs (e.g. 75g packs of loose leaf or our tea bags) the prices may end up cheaper! You'll see the calculated shipping as you move through the checkout. The table below is a good guide but there may be some variance depending on what you order.
|5 (large) - 10 (small) packets||£5.00|
|£60 order value and over||Free postage|
Europe only (We don't ship outside the EU)*
|5 (large) - 10 (small) packets||£10.00|
£60 order value and over
|Contact us for a quote|
*We are only able to ship to the EU at the present time. If you order from a country outside of the EU we will regrettably need to cancel your order and refund you in full.
As ever, if you have any questions or comments please do contact us.